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Orders  & Returns

INSTRUCTIONS

When using conventional 'snail mail' or 'postal' methods of ordering: give us your name, address, zip code and method of payment. Give quantity, part number and description of each part ordered.

RETURNED CHECKS AND REFUSED SHIPMENTS

A $25.00 service charge will be added to your account when a shipment is refused or a check is returned for Non Sufficient Funds for any reason. Future shipments will be sent COD cash or certified check.

MINIMUM ORDER

A service charge of $5.00 will be added to all invoices less than $25.00.

SHIPPING CHARGES

All freight charges will be the customers responsibility.

PAYMENT TERMS

All orders will be shipped COD Cash Only, Certified check, or you may charge to your Visa, MasterCard, Discover, or American Express card. Because we do not have the expense of overdue accounts, or collecting bad checks, we are able to keep our prices as low as possible.

PRICES

All prices subject to change without notice.

BACK ORDERS

All back orders will be automatically canceled.

NEW PRODUCTS

If you do not see an item here, ask us about it, we more than likely have it, or will have it in the near future.

RETURN POLICY

All returns must be made within 30 days of purchase. They will be subject to prior approval and a 15% restocking fee.

NO WARRANTY! NO GUARANTEE!

The Toy Factory does not guarantee the items sold by us, or warranty the ability and fitness of purpose. Manufacturers supply their own warranties and guarantees. Most of them do not permit us to make any adjustment, or replace any part defective or unsatisfactory. Please follow the warranty or guarantee instructions provided by the manufacturer.


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